Refund Policy

  • Refund Eligibility

    Refunds are available only for eligible products that meet the conditions mentioned in our Return & Refund Policy.

  • Order Cancellation

    Customers may request cancellation before the order is dispatched. Once the product has been dispatched or delivered, cancellation may not be possible.

  • Damaged Products

    If furniture is received damaged, customers should notify us promptly with supporting photographs or other required details.

  • Incorrect Products

    If an incorrect product is delivered, please contact us within the specified period so we can review and resolve the issue.

  • Non-Returnable Products

    Customized, personalized, made-to-order, assembled, or specially manufactured furniture may not be eligible for return or refund unless the product is defective or incorrectly supplied.

  • Refund Approval

    All refund requests are subject to inspection and approval. We reserve the right to determine whether a product qualifies for a refund.

  • Refund Processing

    Once a refund is approved, the applicable amount will be processed through the original payment method or another suitable method.

  • Refund Time

    The time required for the refund to appear in your account may vary depending on your bank or payment service provider.

  • Delivery & Shipping Charges

    Delivery, installation, or other service charges may be non-refundable unless the issue is caused by an error on our part.

  • Return Condition

    Returned furniture must be in acceptable condition, unused where applicable, and accompanied by the required accessories, packaging, or documents.

  • Promotional Offers

    Products purchased under special offers, discounts, or promotional schemes may have specific refund or return conditions.

  • Contact Us

    For refund-related questions or requests, please contact us using the contact details provided on our website.